I ignore the warning and proceed with the changes. Changing the extension prompts the OS to give me a warning that changing the extension can corrupt the file. Then I change the name to the name I want to use for my workspace, and this is very important, I changed the extension. I do this by selecting the contents of the saved workspace folder and zipping them. Once Painter is operating again, I want to import my saved workspace into Painter, but I have to prepare it for import. ![]() The same is true if you uninstall and re-install Painter. That is why it is important to copy your workspace files before a Shift – Start. At this point, Painter deletes all custom files. At this point, release your shift key and select all workspaces and hit the enter key. A window will open that asks if you want to set Painter back to factory defaults. Hold down the shift key and start Painter normally, but don’t let up on the shift key. It is a very neat way to open painter with a corrupted workspace or something that blocks Painter from opening. Now that I saved the workspace, I can open Painter using a Shift – Start or uninstalling and re-installing. Watch the following video about saving your workspace. Once you get to your workspace, copy the information and paste it to a new folder in your documents or somewhere you can find it again. Now in the finder select Application Support > Corel > Painter 2015 > Your Workspace name…or default if you haven’t made a workspace. If you are on a Mac, then go to your Finder Menu and select Go > Go To Folder and in the box that opens type: ~/Library and hit Go. ![]() ![]() In a PC, go to Desktop > User System Folder (usually your name) > AppData > Roaming > Corel > Painter 2015 (or X3, or 12.2) > Your Workspace name…or default if you haven’t made a workspace. Hopefully, one of the above steps will allow you to open Painter again, but if it doesn’t, then follow what I did.įor a PC first copy and save your workspace information to your documents. If that doesn’t work, then try uninstalling Painter, but when you start the process you will get the option to either repair or remove Painter. If that doesn’t work, then try rebooting your computer and then open Painter. The first thing to do after a crash is to try to open Painter again. Follow along as I show you how I recovered my custom files. But, I know that some of my readers have experienced this same horror. To start Painter I had to either use a Shift-Start or uninstall and re-install, which meant I would lose all of my custom brushes, papers, flow maps, etc. OK, Painter crashed and no matter what I did, I could not open it again.
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